Skip to main content
Archiving helps keep your Agent list organized without permanently deleting an Agent.

​
What you will learn

  • How archived Agents behave
  • How to archive an Agent
  • How to restore an Agent
  • Why restore can be disabled

​
Archive an Agent

Open Agents, use the Agent menu, and choose the archive action. Confirm the change.
Archive Agent dialog placeholder
Archived Agents remain visible in the list with an archived label and reduced emphasis.
Archived Agent card placeholder

​
Restore an Agent

Use the Agent menu and choose restore. Restoring makes the Agent active again.
Restore Agent placeholder
Restore can be disabled when your workspace has already reached the active Agent limit for its plan.

​
When to archive

Archive an Agent when:
  • It was used for a campaign that has ended
  • You are testing a new version and want to reduce clutter
  • You reached the active Agent limit but want to preserve configuration
  • You no longer want the Agent available to visitors

​
Next steps

Agents overview

Review how Agents are organized.

Subscriptions and limits

Learn how active Agent limits work.