What you will learn
- How the Integrations page is organized
- How WhatsApp Business is connected
- Which integrations are coming soon
- How workspace integrations relate to Agent Channels
Open Integrations
Open Integrations from the sidebar.
WhatsApp Business
Use WhatsApp Business to connect a Meta WhatsApp Business Account. After connection, Agenvik shows the phone numbers available in that account.
Coming soon integrations
Slack, Discord, and Instagram appear as coming soon cards. They are visible so you can see the planned direction, but they are not configurable yet.
Disconnect carefully
Disconnecting a workspace integration can affect every Agent using it. For WhatsApp, disconnecting the workspace connection disables WhatsApp channels across Agents.Next steps
WhatsApp Channel
Assign a connected phone number to an Agent.
Troubleshooting
Resolve common integration issues.