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Usage shows how your workspace consumes messages and knowledge resources.

What you will learn

  • Which usage metrics are available
  • How to filter usage by Agent and date
  • How to use usage charts for planning

Open Usage

Open Usage from the sidebar.
Usage dashboard placeholder

Review usage cards

The overview cards summarize workspace-level usage. Use them to understand current consumption before reviewing the charts.
Usage stat cards placeholder

Filter by Agent and date

Use the header filters to select all Agents or one Agent. Choose a date range to compare short-term and month-to-date activity.
Usage filters placeholder

Messages over time

Use Daily Messages to understand traffic patterns. Spikes can indicate campaigns, support incidents, or successful deployments.
Daily Messages chart placeholder

Usage by Agent

Use Messages by Agent and Knowledge by Agent to understand which Agents are active and which ones have the most source content.
Messages by Agent chart placeholder
Knowledge by Agent chart placeholder

Next steps

Subscriptions and limits

Learn how plan limits affect Agents, messages, sources, and training.

Analytics

Review quality and performance metrics.